About

Our Vision

Certified’s highly trained, direct sales force develops reliability partnerships with our customers by providing industry leading lubricants, application equipment, and value-added services at competitive prices.

Customer
Relationships

We stand apart from the "order taking" competition with a Direct Sales Force trained to build long term customer relationships.

  • - We build a personal relationship with each of our customers
  • - We do what we say we will do
  • - If there's a problem, we work with our customer until that problem is resolved

Superior Products & Equipment

Our extensive R&D laboratory, technical staff, and quality manufacturing provide customers with product and equipment that consistently outperform the competition.

  • - Products are formulated to solve customers' equipment problems and not to meet low-cost targets
  • - Highest manufacturing practices in place to ensure quality

Industry Expertise & Value Added Services

Through our highly trained sales force, managers, and technical staff, we provide comprehensive value-added services including:

  • - Industry specific knowledge
  • - On-site customer seminars
  • - Oil & Fuel Analysis
  • - Equipment reliability surveys
  • - Equipment maintenance software
  • - Failure analysis
  • - Equipment & Inventory Tagging
We save our customers money in reducing down time,
parts replacements and labor costs.

Reliability
is the cornerstone of our business.

At Certified Labs, we’re on a mission to empower our customers with the tools they need to achieve peak performance, reduce downtime, and prolong the life of their equipment. With world-class service, global capacity, top-notch innovation, superior product manufacturing, and rock-solid reliability, we’re here to help you optimize your operations and drive efficiency like never before.

1. World Class Service: Our people are at the heart of your Certified trusted reliability partnership. With decades of experience in the industry, our team of lubrication experts possess the knowledge and expertise to help you find the right solutions for your specific challenges. Whether you're looking to improve equipment efficiency, reduce maintenance costs, or extend equipment life, your local Certified Representative is here to provide guidance and support every step of the way.

2. Global Capacity: With operations spanning the globe, Certified Labs is equipped to serve customers wherever they are. Whether you're operating locally or internationally, you can count on us to deliver quality lubrication solutions tailored to your specific needs and requirements.

3. Top-Notch R&D: Innovation is at the heart of what we do. Our dedicated team of researchers and engineers is constantly pushing the boundaries of lubrication technology to develop new and improved products that deliver superior performance and reliability.

4. Superior Product Manufacturing: Our state-of-the-art manufacturing facilities adhere to the highest standards of quality control and precision. From formulation to packaging, every step of the production process is meticulously managed to ensure that our products meet the strictest quality standards.

5. Rock-Solid Reliability: When you choose Certified Labs, you can trust that you're getting more than just a product – you're getting a partner you can rely on. Our commitment to reliability means that you can count on us to deliver quality products, exceptional service, and unwavering support, every time.

At Certified Labs, we take pride in our unwavering commitment to quality control throughout every step of our manufacturing process. From formulation to packaging, we're dedicated to delivering lubrication products that our customers can trust to perform reliably and consistently, time and time again.

    If they do not receive an acceptable rating. If corrective action is not applied, the supplier relationship is terminated, and the supplier must petition for participation.
  • Every batch of product is thoroughly tested in our Quality Assurance
  • Raw material suppliers are qualified on their ability to supply product that meets our quality, cost, service, and quantity requirements.
  • All raw materials are tested for quality on every shipment.
  • All suppliers are evaluated every quarter. They are contacted fo Lab before it is approved for shipment to our customers. Certified monitors package, fill, and distribute by lot number. This information is recorded in an audit trail, which is used to verify accuracy.
  • Bills of ladings are used to check orders before shipment, and the distribution facility, the driver, and the customer sign them.
  • Certified tracks all customer comments and complaints. We also receive input from our sales and support experts. Customers are surveyed regularly, and all this information is used for continuous improvement.

From our state-of-the-art laboratories to our team of experienced engineers and chemists, we're continually exploring new avenues and developing advanced lubrication solutions to address the challenges faced by our clients and the industries they serve.

  • Our lubricant research and development facilities are home to over 100 scientists and technicians who are active members, award-winning speakers, and trainers for NLGI, STLE, SAE, ASTM, and NORIA.
  • The combined experience level in research, product development, and testing exceeds that of direct competitors and rivals that of large multinational petroleum companies.
  • Product development begins with direct interaction with our customers’ maintenance and engineering departments; we listen and identify failure sources related to lubrication. Our research scientists formulate and develop products to reduce or eliminate these failure sources.
  • Each product is tested and approved for use before commercialization. Any approved product must exceed our customers’ expectations and last 2 to 10 times longer than other available products. Many of these lubricants are also formulated to replace multiple products, allowing customers to save money and confusion by consolidating inventory.

At Certified Labs, we believe that environmental responsibility and human safety go hand in hand with our commitment to delivering high-quality lubrication solutions. With our focus on innovation, sustainability, and safety, you can trust Certified Labs to provide products that not only perform at the highest level but also prioritize the well-being of our planet and people.

  • Meet or exceed environmental, health, and safety laws, and set responsible standards where needed.
  • Hold managers accountable for a safe workplace with minimal environmental impact.
  • Strive for continuous improvement through partnerships, identifying, adopting, and promoting best practices.
  • Educate, inform, and train those engaged in our business on environmental, health, and safety matters.
  • Communicate EHS objectives to suppliers, encouraging improved performance.
  • Apply risk management and pollution prevention principles to our activities, products, and services.
  • Develop and maintain EHS management systems aligned with business objectives.
  • Regularly review performance targets, measure progress, and communicate with relevant parties.

NCH Corporation

Meet NCH Corporation, the powerhouse behind Certified. Born in 1919 in Dallas, Texas, NCH has grown into a global leader, dedicated to serving heavy industrial and heavy equipment customers.

NCH manufactures, markets and distributes an extensive line of maintenance, repair, and supply products but its commitment to customer service makes it a leader in the markets we serve.

At Certified, our efforts revolve around research, product development, quality control, field testing, and customized analysis. Why? To ensure we deliver market-driven, innovative, and high-performing products to customers worldwide. Excellence is not just a goal; it's our legacy.

Headquartered in Irving, Texas, Certified holds the distinction of being the largest independent lubrication manufacturer in North America.

Certified provides a unified global value proposition with consistent products, programs, and value-added services.

Providing a unified global value proposition with consistent products, programs and value-added services.

1919

National Disinfectant Company founded by Milton Philip Levy.

1949

Certified Labs began business in 1949 in Fort Worth, Texas with a store front maintenance supply business. NCH purchases Certified Labs from Jimmy Rosenthal.

1961

The company to approximately 800 sales people and 45 administrative staff.

1968

Grease Production Initiated – Irving, TX

1974

Plant Established - Indianapolis, IN

1979

The company sales volume reaches $200 million. Number of Associates: 5,910. Aerosol Manufacturing Expansion – Irving, TX

1983

Grease Production Expansion – Irving, TX

1990

NCH enters the Central European market.

1995

Heat Transfer Fluid for Grease Production Expansion – Irving, TX

2004

All Motor Oil Production Registered with API.

2005

Heat Transfer Oil Program Launched.

2010

FQAP Program Launched.

2012

Indy Plant built. NCH Corporation reaches one billion dollars in sales.

2014

Simple Switch Program launched.

2015

Rapid Frac Program launched.

2018

New Upgraded Oil System – Indianapolis, IN

2020

Distribution Center Established – Irving, TX

2021

SPL Program Launched.

2023

Grease Production and Oil Expansion – Indianapolis, IN

2024

Irving Plant Celebrating 75 Years.